MX Merchant Ideas

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22 Vote

Duplicate customer notification

if customer already exists, while attempting to create it again, have a pop up telling that the customer name already exists, to avoid duplicate names. Submitted by TomG on behalf of Client NCCPG

Created 28 Mar 06:26pm by Guest

MX Merchant / Customers

14
19 Vote

Allow customers to comment on receipts

The ability to add a comment to a receipt that is sent to a customer for better retention. like if a taxi company wants to know how the driver did so they can get a email saying a customer left a comment on sent receipt. I know square has a pretty...

Created 26 Oct 12:29pm by Brandon Kucia

MX Merchant / Receipts

10 Planned
19 Vote

Ability to add custom fields to Invoices

The specific reason: merchants want to add tracking numbers and not place them in the memo field. Thanks

Created 19 Oct 09:15pm by Guest

MX Merchant / Invoicing / Recurring / Orders

34 Planned
17 Vote

mx advantage reporting in "payments" and "reporting"

For MX advantage merchants it is essential that we list the base amount, non-cash adj amount, and the total amount. Right now MX only lists the total amount and the non-cash adj fee amount. Can we please add a line item in the customized grid for ...

Created 25 Apr 05:44pm by Guest

MX Merchant / Payment Detail

15
17 Vote

GIVE MERCHANTS THE ABILITY TO RESPOND TO CHARGEBACKS OR RETREIVALS

Please add link that provides the chargeback or retrieval request letter. This site should more importantly allow merchants to respond to chargebacks or retrieval requests. prior to "upgrading" our terminals, I was also to respond to all disputes ...

Created 13 Jul 02:12pm by Guest

MX Merchant / Notifications

7 Planned
17 Vote

Have name of location or branch for multiple accounts displayed

when you have to toggle from one account to another, you don't know which account you are viewing . All the dash boards look the same other than data. There is no header on dash board to recognize an individual account.

Created 13 Dec 05:19pm by Guest

MX Merchant / Reporting

4
16 Vote

Mx Advantage reporting

For MX advantage merchants it is essential that we add additional reporting for these merchants that gives them more information on each transaction. They need to see the base amount, the non cash adj amount, and the total amount so that they can ...

Created 25 Apr 05:46pm by Guest

MX Merchant / Reporting

14 Won't Do
15 Vote

Statements are non-intuitively located in MX Merchant

After searching through almost every item in the left-hand menu, I found where statements are located: Accounts-->Merchant Services-->Statements tab. Not a HUGE deal (thanks Donald), but just didn't strike me as the most obvious place to loc...

Created 8 Feb 11:56pm by Guest

MX Merchant / Reporting

9 Planned
15 Vote

Make 1099 available online. Duh. Right now it's fax or snail only. It's 2018, folks.

Make the 1099 available online. Duh. Right now it's fax or snail only. It's 2018, folks. For when your accountant needs it right away.

Created 9 Oct 07:25pm by Guest

MX Merchant / Dashboard

72 Planned
15 Vote

Add employee time management so employees can clock in and out through MX Retail

It would be nice if my employees could clock in and out for the time they are working through MX Retail since they are already logging into the app to start working. Then at the end of the day/week/month/year I can pull reports and see exactly how...

Created 10 Mar 09:51pm by Allie Klarman

MX Merchant Retail / Other

2 Needs More Votes