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if a field is incorrect the card holder does not get notified that the payment failed. There should be a error message displayed if payment does not go through.
Email from Erica/NCCPG:
I just submitted a new idea and it does not show under my ideas. I also tried to look under the most recent ideas and cannot find it.
The idea is for link2pay. Currently, when a card holder is paying through a link it does not notify them if the payment does not go through. For example, they are missing a field or something is incorrect. They hit pay and then the page just reloads. It may show a red line but it does not say payment failed or please try again.
You won't be notified about changes to this idea.