MX Merchant Ideas

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GIVE MERCHANTS THE ABILITY TO RESPOND TO CHARGEBACKS OR RETREIVALS

Please add link that provides the chargeback or retrieval request letter. This site should more importantly allow merchants to respond to chargebacks or retrieval requests.  prior to "upgrading" our terminals, I was also to respond to all disputes and retrieval requests via myclientline.com.  I feel that we are moving backwards with this MX merchant site.

  • Guest
  • Jul 13 2017
  • Planned
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  • Laura Pressley commented
    17 Oct, 2022 07:07am

    It is correct now not working. When may we have the decision to expect a fix?

  • Laura Pressley commented
    8 Oct, 2022 03:35am

    Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.

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  • Laura Pressley commented
    7 Oct, 2022 05:45am

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  • Guest commented
    13 Jul, 2022 07:55pm

    This feature would be so helpful! Retrievals and chargebacks are on the rise. Merchants join PPS just with this one selling point!

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