MX Merchant Ideas

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Set a restriction for Clerk/Staff to not be able to "void" transaction w/o Supervisor approval

There are multiple Clerks/Staff and we need restrictions on them to be able to complete certain tasks.   Transactions are getting VOIDED when they shouldn't be

  • Guest
  • Nov 14 2017
MX Merchant / Other
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  • Guest commented
    28 Jul 11:21

    To restrict clerks/staff from voiding transactions without supervisor approval, implement a system where supervisor password entry or specific supervisor-level access is required for void/refund transactions. This is a common control in cash management and point-of-sale systems to prevent unauthorized voids and ensure accountability.

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