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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit MXM-I-175 Itemized Payment Receipts.

Need to show the invoice receipt detail not just store receipt Merged

We need it to allow us to track


wE NEED THE INVOICE RECEIPT AND NOT THE STORE TYPE RECEIPT THAT WE NOW GET. pLEASE CHANGE THIS AS THE CURRENT RECEIPT DOES NOT SHOW OUR INVOICE NUMBER, CUSTOMER NAME , ETC

  • Guest
  • Jan 25 2017
  • Colleen Walski commented
    March 4, 2017 13:45

    We were just recently moved or upgraded from MX4 to MX6 and the receipt format changed and is completely unacceptable in it's new format.  It's cost our organization a significant amount of time and resources not to mention the number of calls from customer that are not satisfied.

    Please advise how quickly this will be fixed or we need to move to another merchant service provider.