MX Merchant Ideas

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Display all transactions in Dashboard, Batches, Payments or allow config to hide those menu items.

Given our transactions come from Authorize.net, they currently do not display in the Dashboard, Batches, or Payment menu items for users in the non-Supervisor MX Merchant security roles.  The only way we can display our transaction data to our users currently is to give them Supervisor security role so they can see the Reports (Reconciliation, Transactions, Batch).  Can you make it so the Authorize.net data shows in your Dashboard, Batches, Payments displays?  Otherwise, could you add configurations so we could hide those Dashboard, Batches, Payments menu items which confuse our users since our data isn't displayed in them?

 

Thanks,

Berkley

  • Guest
  • Mar 29 2019
  • Already exists
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  • Guest commented
    16 May, 2019 08:49pm

    Thanks, Chris.  Even with both the Payments and Settled colored boxes selected on one MID, nothing displays on the Dashboard.  For another MID, the transactions do display on the dashboard and the payments/settled links work as you described.  Do you know why it works for one MID and not the other?  Both MIDs are doing the same type of processing.

  • Chris Diaz commented
    16 May, 2019 07:32pm

    You can change the dashboard view by clicking on the Payments | Settled links under the graph. Settled will show all payments regardless if they are through our gateway or not.