MX Merchant Ideas

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17 Vote

GIVE MERCHANTS THE ABILITY TO RESPOND TO CHARGEBACKS OR RETREIVALS

Please add link that provides the chargeback or retrieval request letter. This site should more importantly allow merchants to respond to chargebacks or retrieval requests. prior to "upgrading" our terminals, I was also to respond to all disputes ...

Created 13 Jul 14:12 by Guest

MX Merchant / Notifications

7 Planned
17 Vote

Have name of location or branch for multiple accounts displayed

when you have to toggle from one account to another, you don't know which account you are viewing . All the dash boards look the same other than data. There is no header on dash board to recognize an individual account.

Created 13 Dec 17:19 by Guest

MX Merchant / Reporting

4
7 Vote

put a search tool so we could look up the last four of a card transaction/refund

It will benefit those that reconcile their daily report each day ,instead of looking through each batch just to find one transaction . also it would be nice if refunds will settle with the day the were processed instead of days later , it kind of ...

Created 12 Aug 19:33 by Guest

MX Merchant / Payment Detail

37 Already exists
13 Vote

Statements in PDF

Statements in pdf format would be nice.

Created 10 Aug 20:04 by Guest

MX Merchant / Reporting

3 Planned
13 Vote

chargebacks

chargebacks should be attached in MXM so that we can pull ourselves

Created 05 Jun 18:50 by Guest

MX Merchant / Support

5 Already exists
13 Vote

Items, Sales Tax, and Reports

Please add a report that shows the item, how much tax was charged on that item, and the total amount sold for that item all in one report. When sending the reports to a CPA as of right now there isn't anything like that in the MX Retail POS system...

Created 12 Apr 14:13 by Guest

MX Merchant / Reporting

9 Won't Do
15 Vote

Add employee time management so employees can clock in and out through MX Retail

It would be nice if my employees could clock in and out for the time they are working through MX Retail since they are already logging into the app to start working. Then at the end of the day/week/month/year I can pull reports and see exactly how...

Created 10 Mar 21:51 by Allie Klarman

MX Merchant Retail / Other

2 Needs More Votes
14 Vote

Detail View of what makes up the deposit.

If one had the ability to view which charges make up the deposit when the deposit does not match the settlement figure it would help one balance the books. The way it is now one must call in and spend to much time with CSR to hopefully determine w...

Created 06 Sep 16:05 by Mark Grayson

MX Merchant / Reporting

7 Already exists
5 Vote

MX Advantage reporting section

Hi team, Can we please add MX advantage to our reporting in MX? The key thing missing is that merchants cannot easily review transactions WITHOUT the non-cash adjustment. I have shared a separate idea for this also be added to the payments tab. Bu...

Created 22 Apr 21:12 by Guest

MX Merchant / Reporting

9 Won't Do
15 Vote

Need Print button on all screens in MXM6 in addition to export.

Great feature from MXM4, we would need this in the new MX Merchant

Created 15 Dec 01:31 by Allie Klarman

MX Merchant / Reporting

7 Planned

MX Merchant Ideas

Your vote matters! Tell us what you think will make MX Merchant even better!

Also stay in the loop with what's going on through these awesome links:

Subscribe to Performance Status Alerts

Download the Retail App (iPad)

Download the Express App (iPhone or iPad)

Your vote matters! Tell us what you think will make MX Merchant even better!

Filter by status

Filter by category

GIVE MERCHANTS THE ABILITY TO RESPOND TO CHARGEBACKS OR RETREIVALS

Have name of location or branch for multiple accounts displayed

put a search tool so we could look up the last four of a card transaction/refund

Statements in PDF

chargebacks

Items, Sales Tax, and Reports

Add employee time management so employees can clock in and out through MX Retail

Detail View of what makes up the deposit.

MX Advantage reporting section

Need Print button on all screens in MXM6 in addition to export.

Filter by status

Filter by category

Identify yourself with your email address

GIVE MERCHANTS THE ABILITY TO RESPOND TO CHARGEBACKS OR RETREIVALS

Have name of location or branch for multiple accounts displayed

put a search tool so we could look up the last four of a card transaction/refund

Statements in PDF

chargebacks

Items, Sales Tax, and Reports

Add employee time management so employees can clock in and out through MX Retail

Detail View of what makes up the deposit.

MX Advantage reporting section

Need Print button on all screens in MXM6 in addition to export.