MX Merchant Ideas

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Make the Paid Invoice into pdf to capture and send in private email to Customers please.

70% of the time after I complete the transaction and I know for a fact the paid receipt was sent to our Customer, I get a phone call or an email asking for the receipt later that day or the next day.

  • Guest
  • Jan 19 2017
  • Already exists
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  • Allie Klarman commented
    19 Jan, 2017 02:18pm

    Thank you so much for your feedback! 

    It is kind of hidden, however, that functionality does exist in MX Merchant. First click on the invoice number so you are taken to the invoice preview section. From here you will see a "More" button at the top of the page in white. Clicking on this button will give you the option to Print and Resend. Clicking on Print will take you to a new page where you can select your printer or in your instance, save it as a PDF so you can send it to the customer in a private email. (I'm a visual person, so I have added screenshots to help walk you through this process). 

    Another option is to click the Resend option under the more button rather than the Print. When you click Resend, it will allow you to select the email address for the customer which will send them a link to the invoice so they can print or save it themselves. 

    I hope this helps with your request.