MX Merchant Ideas

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6 VOTE

FIX CHARGEBACK REPORT SO IT UPDATES STATUS

The chargeback report does not update the status of each chargeback so you don't know if you won or lost the dispute. This makes it impossible to do your company's accounting for each customer account. If you don't know the status of each chargeba...

Created 6 months ago by Guest

MX Merchant / Reporting

1
10 VOTE

Items, Sales Tax, and Reports

Please add a report that shows the item, how much tax was charged on that item, and the total amount sold for that item all in one report. When sending the reports to a CPA as of right now there isn't anything like that in the MX Retail POS system...

Created about 1 year ago by Guest

MX Merchant / Reporting

0 Won't Do
6 VOTE

Statements in PDF

Statements in pdf format would be nice.

Created 11 months ago by Guest

MX Merchant / Reporting

1
12 VOTE

Put a PFD of the letter the merchant gets for a chargeback online

On the page https://mxmerchant.com/mx6/reports/base/chargebacks where merchants can see their chargebacks, please add a link to a PDF of the letter that the merchant is sent concerning the chargeback. Some merchants have complained that (1) the l...

Created about 2 years ago by Barty Bryant

MX Merchant / Reporting

0
10 VOTE

Detail View of what makes up the deposit.

If one had the ability to view which charges make up the deposit when the deposit does not match the settlement figure it would help one balance the books. The way it is now one must call in and spend to much time with CSR to hopefully determine w...

Created almost 2 years ago by Mark Grayson

MX Merchant / Reporting

2 Already exists
2 VOTE

Statements are non-intuitively located in MX Merchant

After searching through almost every item in the left-hand menu, I found where statements are located: Accounts-->Merchant Services-->Statements tab. Not a HUGE deal (thanks Donald), but just didn't strike me as the most obvious place to l...

Created 5 months ago by Guest

MX Merchant / Reporting

0 Planned
3 VOTE

Make statement printing easier.

When I print my statement, the page breaks are off. Part of page 2, etc is on the bottom of page 3, etc. Could you allow it to be made into a PDF file. Then the print wouldn't be off.

Created 7 months ago by Guest

MX Merchant / Reporting

0
12 VOTE

Need Print button on all screens in MXM6 in addition to export.

Great feature from MXM4, we would need this in the new MX Merchant

Created over 2 years ago by Allie Klarman

MX Merchant / Reporting

1
3 VOTE

Customer Name

Sometimes we see a transaction on our bank statement or in our MX Merchant statement for which we cannot identify the source of the funds (which of our thousands of customers paid us) yet we need to know this in order to apply the payment to a tra...

Created 8 months ago by Tim Mrva

MX Merchant / Reporting

0 Already exists
12 VOTE

Have name of location or branch for multiple accounts displayed

when you have to toggle from one account to another, you don't know which account you are viewing . All the dash boards look the same other than data. There is no header on dash board to recognize an individual account.

Created over 2 years ago by Guest

MX Merchant / Reporting

0