MX Merchant Ideas

Your vote matters! Tell us what you think will make MX Merchant even better!

Also stay in the loop with what's going on through these awesome links:

Subscribe to Performance Status Alerts

Download the Retail App (iPad)

Download the Express App (iPhone or iPad)

13 Vote

FIX CHARGEBACK REPORT SO IT UPDATES STATUS

The chargeback report does not update the status of each chargeback so you don't know if you won or lost the dispute. This makes it impossible to do your company's accounting for each customer account. If you don't know the status of each chargeba...

Created 29 Dec 09:38pm by Guest

MX Merchant / Reporting

3
17 Vote

Put a PFD of the letter the merchant gets for a chargeback online

On the page https://mxmerchant.com/mx6/reports/base/chargebacks where merchants can see their chargebacks, please add a link to a PDF of the letter that the merchant is sent concerning the chargeback. Some merchants have complained that (1) the l...

Created 12 Jun 06:57pm by Barty Bryant

MX Merchant / Reporting

0
11 Vote

Items, Sales Tax, and Reports

Please add a report that shows the item, how much tax was charged on that item, and the total amount sold for that item all in one report. When sending the reports to a CPA as of right now there isn't anything like that in the MX Retail POS system...

Created 12 Apr 02:13pm by Guest

MX Merchant / Reporting

0 Won't Do
9 Vote

Statements in PDF

Statements in pdf format would be nice.

Created 10 Aug 08:04pm by Guest

MX Merchant / Reporting

1
11 Vote

Detail View of what makes up the deposit.

If one had the ability to view which charges make up the deposit when the deposit does not match the settlement figure it would help one balance the books. The way it is now one must call in and spend to much time with CSR to hopefully determine w...

Created 6 Sep 04:05pm by Mark Grayson

MX Merchant / Reporting

2 Already exists
13 Vote

Have name of location or branch for multiple accounts displayed

when you have to toggle from one account to another, you don't know which account you are viewing . All the dash boards look the same other than data. There is no header on dash board to recognize an individual account.

Created 13 Dec 05:19pm by Guest

MX Merchant / Reporting

1
6 Vote

Statements are non-intuitively located in MX Merchant

After searching through almost every item in the left-hand menu, I found where statements are located: Accounts-->Merchant Services-->Statements tab. Not a HUGE deal (thanks Donald), but just didn't strike me as the most obvious place to l...

Created 8 Feb 11:56pm by Guest

MX Merchant / Reporting

0 Planned
12 Vote

Need Print button on all screens in MXM6 in addition to export.

Great feature from MXM4, we would need this in the new MX Merchant

Created 15 Dec 01:31am by Allie Klarman

MX Merchant / Reporting

1
8 Vote

Reports with multiple -locations which the old version had.

For example, when you're looking for the chargeback report, it's so much easier to able to see the locations that have the chargeback rather than to see if that location has chargebacks or not. This new websites took me longer time to track one by...

Created 4 Aug 05:16pm by Guest

MX Merchant / Reporting

2 Already exists
7 Vote

A report that includes free standing credit card machine and internet based purchases into the same report for month end reporting

This is a useful report to track all purchases into one report for a month end total. mx4 it was under reports then research.

Created 18 Jul 07:16pm by Guest

MX Merchant / Reporting

2 Already exists