MX Merchant Ideas
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Recent
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108
Vote
Put stmts on dashboard
less clicks
Created 6 Nov 01:47pm by Guest
MX Merchant / Dashboard
177
Planned
68
Vote
Customization for emailed Invoice
The Invoice option needs to have the ability for some customization. Currently there is none and it just looks like a spam email. There should be a way to add a personal note and a custom signature that includes the contact information for the com...
Created 3 May 09:14pm by Guest
MX Merchant / Invoicing / Recurring / Orders
30
Planned
36
Vote
control what team members such as clerks can view!
It would make me feel more comfortable if my team members did not see everysingle transaction made. As of right now I feel like I cant have my clerks sign in. Because I dont feel comfortable with them being able to see my reports.
Created 4 May 11:00pm by Guest
MX Merchant / Settings
21
Planned
35
Vote
Ability to edit a recurring contract.
I work for an Orthodontist and a contract can last up to 30 months. During the 30 months cards can expire, monthy payment amounts can change, etc. Need to be able to edit, not create an entirely new contract.
Created 21 Feb 07:45pm by Guest
MX Merchant / Invoicing / Recurring / Orders
26
Planned
25
Vote
FIX CHARGEBACK REPORT SO IT UPDATES STATUS
The chargeback report does not update the status of each chargeback so you don't know if you won or lost the dispute. This makes it impossible to do your company's accounting for each customer account. If you don't know the status of each chargeba...
Created 29 Dec 09:38pm by Guest
MX Merchant / Reporting
19
25
Vote
Put a PFD of the letter the merchant gets for a chargeback online
On the page https://mxmerchant.com/mx6/reports/base/chargebacks where merchants can see their chargebacks, please add a link to a PDF of the letter that the merchant is sent concerning the chargeback. Some merchants have complained that (1) the le...
Created 12 Jun 06:57pm by Guest
MX Merchant / Reporting
8
24
Vote
Add "Bill Now" button to recurring contracts
Rather than placing contracts into the queue if they need to run when initially created, the Merchant could use a Bill Now toggle to immediately bill the customer so there would be no wait time between the contract creation and the billing, thus a...
Created 2 May 04:12pm by Guest
MX Merchant / Invoicing / Recurring / Orders
16
Planned
20
Vote
Notifying us if the Customer Name already exists
This would avoid adding a Customer twice. If a patient hasn't been in for a while we may not check and then there are two accounts for the same name. It can get confusing when we look at History or which Account to use
Created 22 Feb 07:04pm by Guest
MX Merchant / Customers
16
Planned
18
Vote
Ability to add custom fields to Invoices
The specific reason: merchants want to add tracking numbers and not place them in the memo field. Thanks
Created 19 Oct 09:15pm by Guest
MX Merchant / Invoicing / Recurring / Orders
6
Planned
17
Vote
GIVE MERCHANTS THE ABILITY TO RESPOND TO CHARGEBACKS OR RETREIVALS
Please add link that provides the chargeback or retrieval request letter. This site should more importantly allow merchants to respond to chargebacks or retrieval requests. prior to "upgrading" our terminals, I was also to respond to all disputes ...
Created 13 Jul 02:12pm by Guest
MX Merchant / Notifications
7
Planned
1
2
3
4
5
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