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This idea has been merged into another idea. To comment or vote on this idea, please visit MXM-I-94 Option to hide or set customers as inactive.
When there is more than one account for the same person it is confusing. I believe it would be a big help to only show active accounts and either delete or hide non active accounts. Otherwise there can be problems.
Would be great if customers would have an Active/Inactive button associated to them so that then the filter could show Active Only, Inactive Only (maybe you want to follow-up with old clients), or Both. The ability to choose Active/Inactive should show in filter on screen, reports, and drop down when typing start of name.