MX Merchant Ideas

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Display custom fields on email notification

Custom fields information does not appear on the MX email notification, even if they are set to required fields. For example, customer account # can be added as a custom field but does not appear on the email notification. Payment needs to be applied to this account # by the billing department. This makes this custom field option pointless since they have to now log in to the mxmerchant.com just to view the customer account #. So please add the custom fields to the MX email notifications.

  • Simarjit singh
  • Jan 5 2018
  • Attach files
  • Shawn Bittle commented
    April 18, 2018 17:16

    We really need this feature to make our payment processing more efficient. If it was added, we only have to react to the email and process. Currently, we need to go to MX to look up whose EFS acct the funds go to.

  • DENISE TAPIA commented
    April 18, 2018 17:24

    Very important tool to have, the functionality would be a huge time saver and allow efficient processing.

  • Jory Brimley commented
    April 18, 2018 17:27

    With the volume of payments that we are processing, this would be a great time saver for our team. 

  • SHERRY GOGGIN commented
    April 18, 2018 17:31

    Please add this feature. We really need this to make our payment processing more efficient. If it was added, we only have to react to the email and process.

  • Deborah Pringle commented
    April 18, 2018 17:52

    This will save time and would be more efficient. Please add this to allow better customer service.

  • Ebony Hamlet commented
    April 18, 2018 19:17

    This tool would be most helpful!

  • Lynda Drzyzga commented
    April 18, 2018 19:32

    Definitely a MUST HAVE!!