MX Merchant Ideas

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Display custom fields on email notification

Custom fields information does not appear on the MX email notification, even if they are set to required fields. For example, customer account # can be added as a custom field but does not appear on the email notification. Payment needs to be applied to this account # by the billing department. This makes this custom field option pointless since they have to now log in to the mxmerchant.com just to view the customer account #. So please add the custom fields to the MX email notifications.

  • Simarjit singh
  • Jan 5 2018
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  • Lynda Drzyzga commented
    18 Apr, 2018 07:32pm

    Definitely a MUST HAVE!!

  • Ebony Hamlet commented
    18 Apr, 2018 07:17pm

    This tool would be most helpful!

  • Deborah Pringle commented
    18 Apr, 2018 05:52pm

    This will save time and would be more efficient. Please add this to allow better customer service.

  • SHERRY GOGGIN commented
    18 Apr, 2018 05:31pm

    Please add this feature. We really need this to make our payment processing more efficient. If it was added, we only have to react to the email and process.

  • Jory Brimley commented
    18 Apr, 2018 05:27pm

    With the volume of payments that we are processing, this would be a great time saver for our team. 

  • DENISE TAPIA commented
    18 Apr, 2018 05:24pm

    Very important tool to have, the functionality would be a huge time saver and allow efficient processing.

  • Shawn Bittle commented
    18 Apr, 2018 05:16pm

    We really need this feature to make our payment processing more efficient. If it was added, we only have to react to the email and process. Currently, we need to go to MX to look up whose EFS acct the funds go to.