MX Merchant Ideas

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26 Vote

Put a PFD of the letter the merchant gets for a chargeback online

On the page https://mxmerchant.com/mx6/reports/base/chargebacks where merchants can see their chargebacks, please add a link to a PDF of the letter that the merchant is sent concerning the chargeback. Some merchants have complained that (1) the le...

Created 12 Jun 18:57 by Barty Bryant

MX Merchant / Reporting

9
25 Vote

Add "Bill Now" button to recurring contracts

Rather than placing contracts into the queue if they need to run when initially created, the Merchant could use a Bill Now toggle to immediately bill the customer so there would be no wait time between the contract creation and the billing, thus a...

Created 02 May 16:12 by Guest

MX Merchant / Invoicing / Recurring / Orders

22 Planned
7 Vote

Payment link error message

if a field is incorrect the card holder does not get notified that the payment failed. There should be a error message displayed if payment does not go through.

Created 11 Apr 15:04 by Guest

MX Merchant / Link2Pay

14
8 Vote

Include the invoice and memo fields on "terminal" quick pay transactions.

Currently if the Card designation is "Terminal" in Quickpay the only "Advanced" field available is "Customer Name" and the other Advanced Fields (Memo, Invoice etc.) are not available. It would make sense that these fields (at least the Memo and I...

Created 13 Sep 21:20 by Michael Hodges

MX Merchant / Processing A Payment

13
14 Vote

Statements are non-intuitively located in MX Merchant

After searching through almost every item in the left-hand menu, I found where statements are located: Accounts-->Merchant Services-->Statements tab. Not a HUGE deal (thanks Donald), but just didn't strike me as the most obvious place to loc...

Created 08 Feb 23:56 by Guest

MX Merchant / Reporting

9 Planned
19 Vote

Allow customers to comment on receipts

The ability to add a comment to a receipt that is sent to a customer for better retention. like if a taxi company wants to know how the driver did so they can get a email saying a customer left a comment on sent receipt. I know square has a pretty...

Created 26 Oct 12:29 by Brandon Kucia

MX Merchant / Receipts

10 Planned
19 Vote

Ability to add custom fields to Invoices

The specific reason: merchants want to add tracking numbers and not place them in the memo field. Thanks

Created 19 Oct 21:15 by Guest

MX Merchant / Invoicing / Recurring / Orders

34 Planned
17 Vote

GIVE MERCHANTS THE ABILITY TO RESPOND TO CHARGEBACKS OR RETREIVALS

Please add link that provides the chargeback or retrieval request letter. This site should more importantly allow merchants to respond to chargebacks or retrieval requests. prior to "upgrading" our terminals, I was also to respond to all disputes ...

Created 13 Jul 14:12 by Guest

MX Merchant / Notifications

7 Planned
14 Vote

Make 1099 available online. Duh. Right now it's fax or snail only. It's 2018, folks.

Make the 1099 available online. Duh. Right now it's fax or snail only. It's 2018, folks. For when your accountant needs it right away.

Created 09 Oct 19:25 by Guest

MX Merchant / Dashboard

71 Planned
7 Vote

put a search tool so we could look up the last four of a card transaction/refund

It will benefit those that reconcile their daily report each day ,instead of looking through each batch just to find one transaction . also it would be nice if refunds will settle with the day the were processed instead of days later , it kind of ...

Created 12 Aug 19:33 by Guest

MX Merchant / Payment Detail

37 Already exists